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Find a Location

Elite Custom Tile and Remodeling has 1 locations, listed below.

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    Business ProfileforElite Custom Tile and Remodeling

    Construction Services

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    ----, Round Rock, TX 78664
    BBB File Opened:
    2/11/2013
    Years in Business:
    13
    Business Started:
    2/15/2011
    Business Started Locally:
    2/15/2011
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Mr. Joseph Wilson, General Manager
    • Ms. Rebecca Saul, Owner
    Contact Information

    Principal

    • Mr. Joseph Wilson, General Manager
    • Ms. Rebecca Saul, Owner

    Customer Contact

    • Mr. Joseph Wilson, General Manager

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janet M

    1 star

    03/23/2023

    Please read this if you are considering using this company to do any work for you.In 2018 we obtained a judgement against Elite Custom Tile and Remodeling. ************************* and *********************** are the owners. We gave them $5,000.00 as down payment to remodel our house. During the three day grace ****** we found out that their bond paper was false, and that they had no insurance. They had several addresses, none of them current.Here it is, 4 1/2 years later. They now owe us over $7,000.00. I wrote a negative review in 2018 and this businesses' rating was lowered to a C+. My original review was removed and raised back to an A+ because the Better Business Bureau says they have a three year limit for complaints. Well, the law has no time limit; the lawyer said so when we asked. Why is the Better Business Bureau allowing criminals to operate on their site, and with an A+ rating?You should also know that if they defraud YOU the police will say that it is a civil case, and they will do NOTHING. We want you to know all this, because somebody has to act to protect the consumer even if the police, and the Better Business Bureau won't.

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