BBB Business Review

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This business is not BBB accredited.

Austin Siding and Remodeling

Phone: (512) 487-4392 View Additional Phone Numbers -----, Volente, TX 78641 View Additional Web Addresses

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Austin Siding and Remodeling include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Austin Siding and Remodeling include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin Siding and Remodeling
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 25, 2011 Business started: 03/29/1993 Business started locally: 03/29/1993 Business incorporated 04/23/2011 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Brian Palmer, Manager Ms. Mary Murphy, Manager Mr. Robert Walker, Owner
Contact Information
Principal: Mr. Brian Palmer, Manager
Business Category

Construction & Remodeling Services Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Windows - Installation & Service Doors Fence Contractors Contractor - Water Conditioning Energy Conservation Products & Services Lawn Maintenance Kitchen & Bath - Design & Remodeling Outdoor Kitchens Carports Concrete Contractors Contractors - General Electricians Foundation Contractors Foundation Repair & House Leveling Home Builders Painting Contractors Patio & Deck Builders Patio, Porch & Deck Enclosures Plumbers Roofing Contractors Siding Contractors Tile - Ceramic - Contractors & Dealers

Alternate Business Names
Green Shield First Safety First Walk in Tubs USA's Green Shield, LLC
Industry Tips
Advice on choosing a lawn care company Foundation repair tips Selecting a plumber or plumbing contractor Tips for hiring a contractor Tips for hiring a roofing contractor

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.