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BBB Accredited Business since

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Description

Stressless Auto provides a unique service that provides a personal representative to walk you through the process of buying a car from the very beginning — defining needs and making choices — all the way through your purchase. We NEVER take money from auto dealers, so we are focused on your interests only. Our number one priority is to help you find and buy the right car…one that meets all of your needs, including your need to get the most for your budgeted dollars.

We are located in Austin, Texas, and serve the region with pride. We are also able to help customers in other regions with the decision-making processes and negotiation strategies, and — if need be — we can travel or ship vehicles to distant customers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Stressless Auto, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Stressless Auto, LLC include:

  • Length of time business has been operating

Factors that raised the rating for Stressless Auto, LLC include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Stressless Auto, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

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BBB file opened: February 26, 2013 Business started: 04/01/2011 in TX Business started locally: 04/01/2011 Business incorporated: 11/22/2010 in TX
Licensing

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
http://www.txdmv.gov
Phone Number: 888-368-4689

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Lee Kashdan, President
Contact Information
Principal: Mr. Lee Kashdan, President
Business Category

Consignment Service - Automobile Estates - Appraisals, Sales & Auctions Auto Dealers - Hybrid Vehicles Auto & Truck Brokers Consultants - Automobile Purchase Auto Appraisers Auto Dealers - Antique & Classic Automobile Dealers - Imported Cars Auto Dealers - Used Cars Auto Dealers - Online

Method(s) of Payment
Cash, Credit Cards, Wire Transfer, Cashier's Check, Personal Check (with a 10 day hold).
Industry Tips
BBB tips for buying a new or used car Navigating auto sales
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Professional AffiliationsX
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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

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BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

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Industry Tips

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BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

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