Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Univista LLC

Additional Locations

Phone: (512) 832-6209 Fax: (866) 523-5476 View Additional Phone Numbers 9065 Jollyville Rd Ste 105, Austin, TX 78759

BBB Business Reviews may not be reproduced for sales or promotional purposes.


For more info see:

Since our founding in 1997 UniVista has been committed to vigorously protecting your productivity by providing outstanding solutions and support with maximum efficiency and reliability when you need it. We do this by learning how your business operates and then leveraging our experience and array of IT Services to make sure that your organization is able to meet its goals.
1. Ongoing System Support: We can monitor your Windows, Mac, or Linux systems and respond to outages, in most cases, before you notice that there is a problem.
2. System usage planning and budgeting: We will help you decide which technologies are right for your business growth and budget, help you plan implementation, and even install for you to your specifications.
3. Network Design and Implementation: We can plan and implement any type of network regardless of the scale.
4. Business Continuity / Disaster Recovery Planning and Implementation Including Policy and Procedure Creation: We will evaluate your existing plan and help you elevate your plan to meet your Business Continuity requirements.
5. Security Planning and Implementation: We will evaluate your existing security policies, perform PIN tests and internal vulnerability assessments on your network, and help you elevate your security to meet your business needs.
6. Policy creation and maintenance: We can evaluate your existing IT policies, help you make changes where necessary, and help you keep them current.
7. Constant Network Security management: We can monitor all of your client infrastructure including servers, workstations, managed switches, firewalls, and access points 24/7.
8. Quarterly audit and risk assessment: On a regular basis we will evaluate your infrastructure, take into account new risks, and make sure that we are doing everything we can to keep your organization safe and productive.
9. Full Help Desk Support including 24/7 afterhours support.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Univista LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Univista LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Univista LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 23, 1999 Business started: 05/01/1997 in TX Business started locally: 05/01/1997 Business incorporated 07/15/1998 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Larry Whelan, Managing Member
Contact Information
Principal: Mr. Larry Whelan, Managing Member
Business Category

Computers - Training Computers - Network Security Information Technology Services Computers - Dealers Computers Hardware, Software & Services Computer Business Services Computers - Disaster Recovery Computers - Networks

Products & Services

Univista LLC sells the following brand(s): Cisco, Dell, GFI Security Products, Google Apps, HP Printers, Microsoft, Sonicwall, Symantec, Ubiquiti , Veeam Disaster Recovery Products

Univista LLC offers the following product(s): Dell EqualLogic SAN, Firewalls, Managed Switches, Microsoft Exchange Server, Microsoft Hyper-V, Microsoft Office, Microsoft Server 2012r2, Microsoft SQL Server, Microsoft Windows 8, VMWare Virtual server hosting environments, Wireless Access Points


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.