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BBB Accredited Business since


Phone: (866) 989-0003 Fax: (512) 309-5504 3409 Executive Center Dr Ste 104, Austin, TX 78731 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We provide technology sales and leasing for technology products, all online. Our desktop and laptop payment plans are easy to understand, prices are transparent, and we are very fair. We help consumers, small businesses, and schools build credit with every payment.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that UpgradeUSA meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for UpgradeUSA include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on UpgradeUSA
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 16, 2012 Business started: 05/24/2011 in TX Business started locally: 05/24/2011 Business incorporated 05/24/2011 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jon Weisblatt, Managing Member
Contact Information
Principal: Mr. Jon Weisblatt, Managing Member
Business Category

Computers - Rent & Lease

Products & Services

UpgradeUSA sells the following brand(s): Acer, Apple, Asus, Dell, HP, Lenovo, MSI

UpgradeUSA offers the following product(s): All-in-one computers, Chromebooks, Computers, Desktops, Laptops, Monitors, Printers

Method(s) of Payment
Leasing, Visa, MasterCard, American Express, debit cards.
Refund and Exchange Policy
Please visit this company's website for details: and
Alternate Business Names Upgrade Sales & Leasing LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.