BBB Business Review
BBB Accredited Business since
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This company offers refurbished Dell computers, laptops, parts, and accessories as well as repair services.
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A BBB Accredited Business since
BBB has determined that Discount Electronics meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Discount Electronics include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 39 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||27|
|Total Closed Complaints||39|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Ken Greene, Store Manager Mr. Eugene Terrell, Manager Mr. Rick Culleton, Owner Ms. Leanne Orr, CFO
Related BusinessesMr. Notebook
Computers - Dealers Computers - Supplies & Parts Internet Shopping
Products & Services
Discount Electronics sells the following brand(s): Apple, Dell, IBM, Lenovo, Samsung, Sony, Toshiba
Discount Electronics offers the following product(s): Computer Parts, Computers, Laptops, LCD Monitors, Tablets
Method(s) of PaymentCredit cards, cash and check.
Refund and Exchange PolicyItems may be returned for exchange or store credit for 7 days from purchase. All items are warranted between 90 days and one year. No cash refunds.
Alternate Business NamesDiscount Electronics.com First E-Commerce, Inc PC Outlet
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview