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BBB Business Review

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BBB Accredited Business since

Austin's Maid Service

Phone: (512) 582-2340 Fax: (866) 623-6241 700 Lavaca #1400-2292, Austin, TX 78701 http://www.austinsmaidservice.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Austin’s Maid Service provides house cleaning services in Austin, Texas. We also offer home housekeeper services, residential house cleaner services, & commercial office cleaning for business.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Austin's Maid Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Austin's Maid Service include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Austin's Maid Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 07, 2012 Business started: 02/10/2011 Business started locally: 02/10/2011 Business incorporated 02/10/2011 in TX
Type of Entity

Corporation

Business Management
Mr. James Petty, Owner
Contact Information
Principal: Mr. James Petty, Owner
Related Businesses
LeadGen Direct Affordable Austin Roofing Solutions
Business Category

Cleaning Services Tile & Grout Cleaning Convention Information Floor Waxing, Polishing & Cleaning House Cleaning Janitor Service Window Cleaning

Method(s) of Payment
All major credit cards
Alternate Business Names
Action Mobile, Inc.
Additional Information

Austin's Maid Service Provides Trusted House Cleaning Services in Austin Texas. We also offer home housekeeper services, residential house cleaner services, & commercial office cleaning for business. Three reasons to use Austin's Maid Service 1)Locally owned and operated 2) 100% Clean Guarantee 3) All maids have passed a criminal background check

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.