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BBB Accredited Business since

Trust-N-Us Services

Phone: (254) 432-6464 Fax: (877) 401-7009 1002 E Elms Rd Ste 111, Killeen, TX 76542

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Trust 'N' Us Services is your one-stop, top to bottom, property maintenance company for the Killeen/Ft. Hood area of Central Texas. Whether your are a tenant or homeowner, we can provide top quality services for a reasonable price. Visit our website for a more complete listing of specific services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Trust-N-Us Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Trust-N-Us Services include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Trust-N-Us Services
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: August 12, 2011 Business started: 07/01/2010 in TX Business started locally: 07/01/2010 Business incorporated 08/11/2010 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mrs. Janet F Prang, Owner Mr. Keith Prang, Owner
Contact Information
Principal: Mrs. Janet F Prang, Owner
Principal: Mr. Keith Prang, Owner
Business Category

Cleaning Services - Commercial Office Upholstery & Carpet Cleaning Lawn Maintenance Handyman Services Property Maintenance Carpet & Rug Cleaners House Cleaning Window Cleaning

Method(s) of Payment
 All major credit cards (except American Express), Cash, Money Orders or personal check upon pre-approval from management.         
Alternate Business Names
123 T-N-U, LLC
Industry Tips
Advice on choosing a lawn care company Lawn Care and Lawn Care Services Tips for hiring a carpet cleaning company Tips for hiring a contractor

Customer Review Rating plus BBB Rating Summary

Trust-N-Us Services has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.