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BBB Business Review

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BBB Accredited Business since

Imperial Woodworks Inc

Additional Locations

Phone: (254) 741-0606 7201 Mars Dr, Waco, TX 76712 http://www.pews.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company manufactures, delivers, and installs church furniture all across the U. S. and Canada.  They also manufacture wood and metal frame stack chairs.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Imperial Woodworks Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Imperial Woodworks Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Imperial Woodworks Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 07, 1965 Business started: 05/25/1960 in TX Business started locally: 05/25/1960 Business incorporated 05/25/1960 in TX
Type of Entity

Corporation

Business Management
Mr. Kevin M Smith, VP Director of Marketing Mr. Steve Smith, Owner
Contact Information
Principal: Mr. Kevin M Smith, VP Director of Marketing
Principal: Mr. Steve Smith, Owner
Business Category

Church Furnishings Benches - Seating Seating Companies

Products & Services

Imperial Woodworks Inc offers the following product(s): Altars, Communion Tables, Courtroom Benches, Custom Chancel Furniture, Custom Pulpit Furniture, Pews, Podiums, Pulpits

Method(s) of Payment
This company accepts cash or all credit cards.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.