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BBB Business Review

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BBB Accredited Business since

Heart of Texas Chimney Service

Phone: (512) 775-2228 ----, Austin, TX 78745

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers: fireplace inspection, chimney sweep and dryer vent cleaning services, fireplace repairs, rebuilds and complete restorations of your home or commercial businesses, hearth and commercial dryer vent cleanings. This company also supplies chimney caps, fire backs, screens and other fireplace hearth accessories.



BBB Accreditation

A BBB Accredited Business since

BBB has determined that Heart of Texas Chimney Service meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Heart of Texas Chimney Service include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Heart of Texas Chimney Service
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 24, 2013 Business started: 09/01/1995 in TX Business started locally: 09/01/1995
Type of Entity

Sole Proprietorship

Business Management
Mr. Louis R. Barrera, Owner
Contact Information
Principal: Mr. Louis R. Barrera, Owner
Business Category

Chimney Cleaning Dryer Vent Cleaning Chimney Builders & Repair

Products & Services

Heart of Texas Chimney Service sells the following brand(s): Energy saving Dampers, Homesaver, Lyemance, Lock- Top, Gelco, Ventitox, Dura Vent, Dura liner, Rigid top Hardware, Heat Fab,Dura Vent, Dura Tech,Napolean Gas and woodburning Inserts, A. W. Perkins, SaverSystems, Cheeta ( other vendors per request)

Method(s) of Payment
This company accepts all major credit cards (except for American Express), cash, checks, and gift certificates.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.