BBB Accredited Business sinceFind a Location
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This company offers: Caskets, Cremation, Urns, Florist (Funeral Bouquets & Wreaths), Funeral Directors, Funeral Directors Equipment/Supplies, Funeral Homes, Funeral Related Services and Monuments
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A BBB Accredited Business since
BBB has determined that Express Casket, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Express Casket, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Scott J Hofacker, President Ms. Faith Goguen, Secretary
Caskets Cremation Urns Funeral Directors Funeral Related Services Funeral Homes Funeral Directors Equipment & Supplies Florist - Funeral Bouquets & Wreaths Monuments
Products & Services
Express Casket, LLC sells the following brand(s): NewEnglandCaskets.com, Private Label Steel Caskets, Southern Craft
Method(s) of PaymentMastercard, Visa, Discover, American Express, Certified Check, Money Wire, Paypal, COD
Alternate Business NamesAustinCaskets.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview