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BBB Business Review

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We offer Carpet, rug, and Auto Upholstery Cleaning.  Motor Home - Carpet & Upholstery Cleaning, Tile & Grout Cleaning, Upholstery & Carpet Cleaning.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Oxi Fresh of North San Antonio Carpet Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Oxi Fresh of North San Antonio Carpet Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Oxi Fresh of North San Antonio Carpet Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 10, 2008 Business started: 01/25/2008 Business started locally: 01/25/2008 Business incorporated 01/25/2008 in CO
Type of Entity


Business Management
Mr. Charles Huish, Manager Santosh James Ms. Jina Koultchitzka J.D., Attorney Mrs. Deborah Tuitt, Business Manager Mr. Randall Tuitt, President
Contact Information
Principal: Mr. Charles Huish, Manager
Business Category

Carpet & Rug Cleaners Motor Home - Carpet & Upholstery Cleaning Tile & Grout Cleaning Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Auto Upholstery Cleaning

Hours of Operation
M: 8:00 AM - 6:00 PM
T: 8:00 AM - 6:00 PM
W: 8:00 AM - 6:00 PM
Th: 8:00 AM - 6:00 PM
F: 8:00 AM - 6:00 PM
S: 8:00 AM - 6:00 PM
Su: Closed
Method(s) of Payment
This company accepts cash, check, and credit card - Master Card, Visa, American Express, Discover.
Refund and Exchange Policy
We offer a 2 week guarantee.  If the customer is not satisfied, they have 2 weeks to request a redo.  There is no charge for a redo in that amount of time.  The request must be for an area that was cleaned with in that 2 week time frame.
Industry Tips
Tips for hiring a carpet cleaning company

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.