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BBB Accreditation

A BBB Accredited Business since

BBB has determined that Blackmon Mooring Austin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Blackmon Mooring Austin include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Blackmon Mooring Austin
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 05, 2005 Business started: 07/30/1948 in TX Business started locally: 07/30/1948 Business incorporated 09/29/1977 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Texas Department of State Health Services
1100 W 49th St, Austin TX 78756
http://www.dshs.state.tx.us/
Phone Number: 888-963-7111

Type of Entity

Corporation

Business Management
Mr. Nathan Ross, Customer Care Manager Mr. Bryan Zander, Regional Manager Mr. WG Blackmon, Owner Ms. Amanda Schooler, Advertising & Promotions Director
Contact Information
Principal: Mr. Nathan Ross, Customer Care Manager
Principal: Mr. Bryan Zander, Regional Manager
Business Category

Carpet & Rug Cleaners Drapery & Curtain Cleaners Duct Cleaning Air Duct Cleaning Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Fire & Smoke & Water Clean Up Furniture Cleaning Smoke Odor Counteracting Service Steam Cleaning - Industrial Mold & Mildew Inspection/Removal/Remediation Crime Scene/Trauma Clean Up Upholstery and Rug Cleaning Upholstery & Carpet Cleaning Carpet & Rug Repair Fire & Flood Emergency Service

Hours of Operation
M: 8:00 AM - 8:00 PM
T: 8:00 AM - 8:00 PM
W: 8:00 AM - 8:00 PM
Th: 8:00 AM - 8:00 PM
F: 8:00 AM - 8:00 PM
S: 8:00 AM - 8:00 PM
Su: Closed
Alternate Business Names
Blackmon Mooring of Austin Inc.
Additional Tradenames, Addresses & Phone Numbers

Blackmon Mooring of Austin can be reached after normal business hours at the following emergency phone number: (877) 730-1948

Industry Tips
Tips for hiring a carpet cleaning company

Additional Locations

  • 2251 Picadilly Dr Ste C320

    Round Rock, TX 78664 (512) 730-1948 (877) 730-1948

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.