BBB Business Review
BBB Accredited Business since
Austonian Fine Rug & Carpet Care
Phone: (512) 454-8300 3900 Drossett Dr Ste B, Austin, TX 78744
BBB Business Reviews may not be reproduced for sales or promotional purposes.
We exercise the greatest of care in the porcessing of your woven treasures and adhere as much as possible to the professional standards of service workmanship as approved by the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the Association of Rug Care Specialist (ARCS), the International Certification Registry (ICR), The Clean Trust and WoolSafe of North America. Our Mission Statement: To provide customers with the best cleaning and care of their carpets, rugs and other fine textiles. To develop relationships built on trust that we strive to create and foster for the long term. To help our customers make well informed decisions regarding the care of their textiles. Our friendly, knowledgeable and professional staff will help inspire, educate and problem solve for our customers.
Request a Quote
A BBB Accredited Business since
BBB has determined that Austonian Fine Rug & Carpet Care meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for Austonian Fine Rug & Carpet Care include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||0|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Business ManagementMr. Mike Reed, President
Carpet & Rug Cleaners Upholstery and Rug Cleaning Carpet & Rug Repair
Products & Services
Austonian Fine Rug & Carpet Care offers the following product(s): Underlayment or padding