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View BBB Rating for Smith Monitoring - Austin's headquarters.

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Smith Monitoring specializes in installing, 24 hour emergency service monitoring, and maintaining wireless/hardwired home alarm systems, home security systems, and home automation systems.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Smith Monitoring - Austin meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Smith Monitoring - Austin. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Smith Monitoring - Austin.

Additional Information

BBB file opened: December 17, 2013 Business started: 02/01/2005 in TX Business started locally: 01/01/2007 Business incorporated: 12/12/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
Phone Number: (512) 424-2000

Type of Entity


Business Management
Mr. Daniel Stoltzfus, President Mr. Dwayne Stoltzfus, Director Mr. Preston Hanisko, Director of Marketing
Contact Information
Customer Contact: Mr. Preston Hanisko, Director of Marketing
Principal: Mr. Daniel Stoltzfus, President
Principal: Mr. Dwayne Stoltzfus, Director
Business Category

Burglar Alarm Systems - Dealers, Monitoring & Service Consultants - Security Security Control Equipment & System Monitors Security Cameras Security Systems Consultants Home Automation Smoke Detectors & Alarms

Products & Services

Smith Monitoring - Austin offers the following product(s): SMART+ HOME automation systems.

Method(s) of Payment
All major credit and debit cards as well as personal checks.
Alternate Business Names
Home Security of Texas, Inc. Smith Monitoring - San Antonio

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Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


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What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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