BBB Logo

Better Business Bureau ®
Start With Trust®

BBB Business Review

BBB Accredited Business since

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Life is valuable ~ protect it.  Clients love our 2gig system that won the 2012 Security Product of the Year from Consumer Electronics and we love the fact that we protect our client's greatest assets, namely their loved ones -- at a price that the competition won't touch.  We are very proud of the fact that we install wireless security systems for residential and commercial clientele all over the state of Texas which can't be disabled by a cut phone line and don't require a land line.  Our security systems also include a medic pendant for the elderly or disabled with a live two-way radio intercom system that provides life-saving tornado, tsunami and fire notification.  The system can be armed or disarmed anywhere there is internet access and the video camera surveillance can be viewed from Smart phones, computers and PDA's.  Call us today for a free security consultation....  "You really should be alarmed!"

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Security Consultant Pros meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered the rating for Security Consultant Pros include:

  • Length of time business has been operating

Factors that raised the rating for Security Consultant Pros include:

  • No complaints filed with BBB.
  • BBB has sufficient background information on this business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Security Consultant Pros
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

top
BBB file opened: June 20, 2012 Business started: 11/08/2009 in TX Business started locally: 11/08/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Sole Proprietorship

Business Management
Mrs. Mary L Smothers, Owner
Contact Information
Principal: Mrs. Mary L Smothers, Owner
Business Category

Burglar Alarm Systems - Dealers, Monitoring & Service Consultants - Security Security Control Equipment & System Monitors Security Cameras Access Control Systems Card Access Control Systems Security Systems Consultants Medical Alarms Fire & Smoke Alarm Systems Smoke Detectors & Alarms

Products & Services

Security Consultant Pros sells the following brand(s): 2gig, 2gig, Honeywell, Ademco, DSC, Digital Watchdog, Alarm.com, Linear, Alarm.com

Security Consultant Pros offers the following product(s): alarms, burglar alarms, medic pendants, security alarms, video surveillance

Method(s) of Payment
All               
Refund and Exchange Policy
90 exchange on all parts
X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX
X

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.

X

BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.

X

What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.

X

What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.

X

Thank you for your feedback!

Help us improve by taking our survey.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

Find a LocationX

  Change Location
Show Only Accredited Locations