BBB Accredited Business sinceAdditional Locations
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Allen & Allen Company is a privately owned and operated building materials
supplier. Our product mix includes (but is not limited to): hardwoods, softwoods
treated lumber, hardwood plywood, custom moulding and trim, stair parts, windows
and doors, builder's hardware, decorative hardware, plumbing and plumbing accessories.
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A BBB Accredited Business since
BBB has determined that Allen & Allen Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Allen & Allen Company include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 1 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Type of Entity
Private Limited Company by Shares (LTD)
Business ManagementMr. Buzz Miller, President/CEO Mr. Wade Payne, Chief Operating Officer
Building Materials Cabinet Hardware Lumber - Retail Plumbing Fixtures, Parts, Supplies - Retail Windows Hardware - Builders
Products & Services
Allen & Allen Company offers the following product(s): Lumber, Millwork, Windows, Hardware, Plumbing
Method(s) of PaymentCash, Check, American Express, MasterCard, Visa
Refund and Exchange Policy
RETURNS & EXCHANGES POLICY: Stock Merchandise must be returned or exchanges within 30 days, in original package, in saleable condition and accompanied with your receipt. THERE IS A MINIMUM 10% RESTOCKING FEE ON RETURNED ITEMS. Millwork and special ordered, non-stock, items are NOT RETURNABLE.
- The Customer, noted in the 'Bill To Acct:' section of the invoice is responsible for confirming/verifying the items and quantities contained in the order.
- Every effort has been made to account for the function and quantities, however Allen & Allen is not responsible for shortages due to jobsite conditions and/or changes.