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BBB Accredited Business since

Phone: (512) 278-9900 View Additional Phone Numbers 2921 Fresh Spring Rd, Pflugerville, TX 78660 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are an online retailer of marine dock and boating supplies/accessories.  We offer products ranging from dock ladders to dock bumpers, mooring systems to solar dock lighting, dock boxes to dock cleats and more.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 10, 2012 Business started: 07/22/2003 in TN Business started locally: 07/22/2003
Type of Entity

Sole Proprietorship

Business Management
Mr. Jeff P. Gudenrath, Owner
Contact Information
Principal: Mr. Jeff P. Gudenrath, Owner
Business Category

Boat Equipment & Supplies

Products & Services sells the following brand(s): A1A Dock Products, AMP Marine, Aqua Lantern, Aqua-stairs, Boat Hoist USA, Dimex, Dolphin Mooring Whips, FloatStep, Furuno, GEM Remotes, Hubble, JIF Marine, K&R Manufacturing, Kwik Tek, Leeson, OMC Outdoors, Pier Cushion, Roll n Go, Taylor Made, Wake Watchers, Walsh Marine, WetSteps offers the following product(s): Boat Fenders, Boat Hoist/Lift Switches, Boat Hoists, Boat Ladders, Boat Lift Slings, Dive Ladders, Dock Bumpers, Dock Cleats, Dock Edging, Dock Ladders, Dock Pile Caps, Dock Safety Handrails, Dock Storage Boxes, Dock Wheels, Downriggers, Fishfinders, Gangways, GEM Boat Lift Remotes, Leeson Boat Hoist Motors, Life Rings, Marathon Boat Hoist Motors, Marine Winches, Marker Buoys, Mooring Buoys, Mooring Systems, PWC Lifts & Ramps, Regulatory Buoys, Solar Dock Lighting, Stainless Steel Dock Ladders, Steel Dock Ladders

Hours of Operation
M: 10:00 AM - 5:00 PM
T: 10:00 AM - 5:00 PM
W: 10:00 AM - 5:00 PM
Th: 10:00 AM - 5:00 PM
F: 10:00 AM - 5:00 PM
S: Closed
Su: Closed
Method(s) of Payment
Visa, Mastercard, Discover, AMEX and PayPal

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.