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BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Bank & Trust of Bryan/College Station meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for The Bank & Trust of Bryan/College Station include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Additional Complaint Information

The Bryan/College Station branches of The Bank and Trust of Del Rio will be merged into Texas Enterprise Bank headquartered in Bryan. Under the proposed merger, a group led by Tim Bryan, his former First National Bank management team and local investors will purchase a controlling interest in Texas Enterprise which will be formally renamed The Bank and Trust of Bryan/College Station. The newly renamed bank will simultaneously purchase all assets and assume all liabilities of The Bank and Trust's four locations. The merger, which is subject to regulatory and shareholder approval, should be completed in late 2009 or early 2010. The headquarters of the bank will be located at 1716 Briarcrest Drive, Suite #440 in the Galleria Village office tower. Westex Bancorporation, the holding company for the bank in Del Rio, intends to have some ownership in the new venture.

Customer Reviews Summary Read customer reviews

1 Customer Review on The Bank & Trust of Bryan/College Station
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 09, 2009 Business started: 01/01/1904 Business started locally: 01/01/1904 Business incorporated 08/10/1910 in TX
Type of Entity

Corporation

Business Management
Mr. Mike Holmgreen, Chief Deposit Officer
Contact Information
Principal: Mr. Mike Holmgreen, Chief Deposit Officer
Business Category

Banks

Alternate Business Names
Bank & Trust SSB The Bank & Trust
Additional Information

The Bank & Trust of BCS was a 2015 recipient of the Better Business Bureau's Torch Award for Marketplace Ethics. Torch Awards are given by the Better Business Bureau to recognize businesses exhibiting integrity in the marketplace and exemplary dedication to advancing trust between businesses and consumers.

Products & Services

This company offers banking services.


Customer Review Rating plus BBB Rating Summary

The Bank & Trust of Bryan/College Station has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.