BBB Business Review

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This business is not BBB accredited.

BBVA Compass Bank

Additional Locations

Phone: (979) 693-6930 Fax: (979) 693-7485 View Additional Phone Numbers 2405 Texas Ave., South, College Station, TX 77840 View Additional Email Addresses View Additional Web Addresses

Click for BBB Rating on BBVA Compass Bank

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This company offers banking services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for BBVA Compass Bank. BBB Serving Central & South Alabama has the full report as that BBB handles all complaints for BBVA Compass Bank.

Additional Information

BBB file opened: January 31, 1981 Business started: 01/05/1981 Business started locally: 01/05/1981 Business incorporated 01/05/1981 in
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Deposit Insurance Corporation
1910 Pacific Ave # 1900, Dallas TX 75201
Phone Number: (800) 568-9161

Type of Entity


Business Management
Ms. Angela Cowan, Senior VP Mr. Joe Makston Mr. Tracy Tate, President (former)
Contact Information
Principal: Ms. Angela Cowan, Senior VP
Principal: Mr. Joe Makston
Business Category


Alternate Business Names
BBVA Compass Commerce National Bank Compass Bancshares, Inc Compass Bank Laredo National Bank

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.