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BBB Accreditation

A BBB Accredited Business since

BBB has determined that American Bank, N.A. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised the rating for American Bank, N.A. include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 1 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on American Bank, N.A.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 01, 1990 Business started: 08/24/1970 Business started locally: 08/24/1970 Business incorporated: 04/20/2006 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Deposit Insurance Corporation
1910 Pacific Ave # 1900, Dallas TX 75201
Phone Number: (800) 568-9161

Type of Entity


Business Management
Mr. Trey McCampbell, Chief Administrative Offi Dan Dennis Mr. J.P. Green, Victoria Mr. Robert Greenwood, Austin Regional President Mr. George Horner Jr., Branch President Mr. Al Jones, Chairman & CEO Mr. Joe Petet, President/Central Texas Mr. Richard Scanio, President & Chief Operating Officer Dan Suckley, Commercial Lending Officer Bill Whitworth, Branch President Ms. Jeanie Wittliff, Rockport Branch President
Contact Information
Principal: Mr. Trey McCampbell, Chief Administrative Offi
Business Category


Alternate Business Names
American Bank NA

Additional Locations

  • 1008 S Fm 620 Rd Ste 100

    Austin, TX 78734 (512) 263-1776

  • 1301 Highway 35 N

    Rockport, TX 78382 (361) 727-9944

  • 14602 S Padre Island Dr

    Corpus Christi, TX 78418 (361) 949-8070

  • 216 S Alister St

    Port Aransas, TX 78373 (361) 749-7450

  • 243 S. Market St.

    Goliad, TX 77963 (361) 645-3226

  • 3520 Bee Caves Rd Ste 100

    Austin, TX 78746 (512) 328-9900

  • 4145 S Alameda St

    Corpus Christi, TX 78411 (361) 855-3300

  • 4304 N Navarro St

    Victoria, TX 77901 (361) 576-4886

  • 5033 Saratoga Blvd

    Corpus Christi, TX 78413 (361) 991-1300

  • 5120 S Padre Island Dr

    Corpus Christi, TX 78411 (361) 992-9905 (361) 883-8820

  • 620 Congress Ave Ste 100

    Austin, TX 78701 (512) 708-1492

  • 711 N Carancahua St Ste 100

    Corpus Christi, TX 78401 (361) 883-8800

  • 800 N Shoreline Blvd Ste 100

    Corpus Christi, TX 78401 (361) 888-8200


What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.


About BBB Business Review Content & Services:

Some Better Business Bureaus offer additional content & services in BBB Business Reviews.
The additional content & services are typically regional in nature or, in some cases, a new product or service that is being tested prior to a more general release.
Not all enhanced content & services are available at all Better Business Bureaus.

Professional AffiliationsX

Types of Complaints Handled by BBB

BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:

  • Advertising or Sales
  • Billing or Collection
  • Problems with Products or Services
  • Delivery
  • Guarantee or Warranty

We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.


BBB Complaint Process

Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.


What is BBB Advertising Review?

BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.


What government actions does BBB report on?

BBB reports on known significant government actions involving business' marketplace conduct.


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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.


Additional Phone Numbers

  • (361) 888-8200(Phone)
  • (512) 263-1771 (Fax)
  • (512) 328-1200 (Fax)
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Complaint Detail(s)

11/5/2012 Problems with Product/Service