BBB Business Review
BBB Accredited Business since
BBB Business Reviews may not be reproduced for sales or promotional purposes.
A BBB Accredited Business since
BBB has determined that First National Bank Texas meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised the rating for First National Bank Texas include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 224 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||101|
|Total Closed Complaints||224|
Additional Complaint Information
Consumer complaints received by the BBB allege confusion with unclear overdraft charges. Company responses explain the fees that were charged and provide documentation to the consumer.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Federal Deposit Insurance Corporation
1910 Pacific Ave # 1900, Dallas TX 75201
Phone Number: (800) 568-9161
Type of Entity
Business ManagementMr. Bobby Hoxworth, President Mr. Lee Thompson, Vice President
Banking Services Financing Investment Advisory Service Loans Loans - Small Business Financial Services Investment Management Mortgage Bankers Financing Consultants Banks