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BBB Accredited Business since

All Tune and Lube

Phone: (254) 616-1659 Fax: (254) 616-1661 View Additional Phone Numbers 503 S 2nd St, Killeen, TX 76541 http://alltuneandlubekilleen.com View Additional Web Addresses



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Description

This company offers auto repair, Brakes, Suspension, Wheel Alignment, Transmissions, Engines, Cooling systems, charging systims, Exhaust, Shocks & Struts, Check Engine Light, Serpentine belt, Preventive Maintenance, Tune-Up's, Wheel Bearings, Axles, Batteries, Tires, Head Lamps, Wiper Blades, Water Pumps, Tire Pressure Monitoring System, Air Filters, Fuel Filters, Cabin Filters. Factory Scheduled Maintence, Modual programing, Electrical trouble shooting, Steering, 


BBB Accreditation

A BBB Accredited Business since

BBB has determined that All Tune and Lube meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for All Tune and Lube include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

3 Customer Reviews on All Tune and Lube
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: July 27, 2007 Business started: 10/01/2006 in TX Business started locally: 10/01/2006 Business under new ownership as of: 04/08/2013 Business incorporated: 07/14/2008 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Ron Phillips, Owner Mr. Joe Philips, Co-Owner
Contact Information
Principal: Mr. Ron Phillips, Owner
Business Category

Auto Repair - Steering & Suspension Engines - Rebuild & Exchange Lubricating Service - Automotive Auto Electric Equipment Auto Repair & Service Auto Repairing - Foreign

Products & Services

All Tune and Lube sells the following brand(s): AC Delco, AC Delco, Amzoil, Block leak, Jasper, Jasper Engines & Transmissions, Napa, Napa

All Tune and Lube offers the following product(s): Air Condition Repair, Battires, Bearings, Brakes, Differentials, Electrical Diagnoses , Engines, Engines repair & replace, PCM's, Radiators, Shocks , Struts, Suspension, Tires Batteries & Accessories , Transmissions, Transmissions repair & replace, Tune Ups, Wheel Alignments, Window motors & locks

Method(s) of Payment
Visa, Master Charge, American Express, Discovery, ARI, Voyager No credit check financing, Car Care One.
Alternate Business Names
Complete Auto Care Phillips Automotive, LLC
Industry Tips
Car repair tips

Customer Review Rating plus BBB Rating Summary

All Tune and Lube has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.