BBB Business Review

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This business is not BBB accredited.

Spight Automotive

Phone: (512) 939-6501 6901 N Lamar Blvd, Austin, TX 78752 ! There is an alert on Spight Automotive !


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Description



We don't try to up sell you on things you don't need. We simply give you the facts and let you decide. You will also enjoy a traditional warranty with all labor. 


$20 Diagnostic and we'll give you a flat rate. Pay HALF up front and the other HALF when the job is done. Repaired at your location. All makes and models ...


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:

  • This business has no rating because it is out of business.


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Spight Automotive
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: February 14, 2013 Business started: 09/17/2012 in TX Business started locally: 09/17/2012
Type of Entity

Sole Proprietorship

Business Management
Mr. Phillip Spight, Owner
Contact Information
Principal: Mr. Phillip Spight, Owner
Business Category

Auto Repair & Service Brake Service Engines - Fuel Injection Service & Parts Engines - Rebuild & Exchange Mufflers & Exhaust Systems Radiators - Automotive Tire Retread & Repair Transmissions - Automobile Wheel Alignment, Frame & Axle Service - Auto Auto Service - Window Tinting Auto Lube & Oil - Mobile Auto Alarms & Security Systems Tire Dealers Auto Air Conditioning Auto Electric Service

Products & Services

Spight Automotive sells the following brand(s): Customers buy their own parts and we install

Spight Automotive offers the following product(s): Customers buy their own parts and we install

Method(s) of Payment
All Major credit cards and cash with receipts
Industry Tips
Car Repair Tips
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.