Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Quality Care Automotive has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.

            Business ProfileforQuality Care Automotive

            Auto Repair

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 3 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            BBB File Opened:
            1/22/2004
            Years in Business:
            24
            Business Started:
            3/1/2000
            Business Started Locally:
            3/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Sole Proprietorship
            Business Management
            • Mr. Greg Meuth, Owner
            Contact Information

            Principal

            • Mr. Greg Meuth, Owner

            Customer Contact

            • Mr. Greg Meuth, Owner
            Additional Contact Information

            Fax Numbers

            • (210) 566-6951
              Primary Fax

            Industry Tip

            BBB Tip: How to prepare your car for winter

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/10/2022

            Complaint Type:
            Problems with Product/Service
            Status:
            Resolved
            This past year quality care charged me **** for a new transmission. Within a short time my car had a transmission code so I took it back, they said it was fine and wanted to charge me **** for a different fix including a 400$ re-pressurization fee for a new power steering pump. I got it done for 400 elseware and was informed the car pressurizes the pump itself. A week later my car wont go above 2nd gear, a different shop tells me I need a new transmission for another ****$. I called this place again. They get my car back and still say its not the transmission. I ask them what is wrong then, over the weekend I dont hear back so I call again and am told they are replacing the transmission (I didnt approve this). I asked multiple times if the transmission was broken and they refused to give me a straight answer. They told me it would be done Friday, then Monday, then Tuesday. Its now been a month of me being unable to get to work because they are still working on the transmission they said was fine. I have gone through all my savings trying to get to work and they know this. I have called 3times more then I have been called back anf have been handled in an uncaring, flippant, matter-of-fact way. Id been going here for 15 years before this and am broken hearted over being treated so callously. If the issue has been addressed when I first told them something was wrong it wouldve been fine. But all this is inexcusable.
            Read More

            Customer Reviews

            3 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Christopher P

            1 star

            10/13/2023

            i wouldn't give this shop a 1 star rating to bad i have to to write a review. *** do not take your vehicle here this place will scam you and take your money - did a rebuild on my transmission for ***** every since the rebuild they claimed was a heavy duty rebuild i have had a check engine light for my transmission comes on every time i drive it. took it in a couple weeks ago for a different matter related to it not shifting gears. owner stated " ya your transmission is shot but i can cut you a deal and charge you *****. owner got mouthy with me and said come pick your truck up i dont want to work on it found out he was lying and trying to steal my money. nothing is wrong with my transmission - other than the code that comes on every-time i drive it. from his rebuild he did. this guy will rip you off and take your money shady shop that likes to do unprofessional business take your vehicle to someone you can trust dont trust these people with even the keys to your ride!!! i wonder what would of happen if i said ok rebuild it he wouldnt of done s*** and made a quick ***** doing nothing. this shop is desperate for money. do not trust this shop. he knew he was lying which is why he paid to have it towed here back to me. please do not trust this shop zero honesty and ************* a matter of time before he runs out of business with the work he does

            Local BBB

            BBB serving the Heart of Texas

            BBB Reports On

            BBB reports on known marketplace practices.

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.