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BBB Accredited Business since

Klingemann American Car Care Center # 2

Additional Locations

Phone: (512) 444-4737 Fax: (512) 443-5656 View Additional Phone Numbers 117 E Oltorf St, Austin, TX 78704 http://www.klingemanncarcare.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers automobile diagnostic service, auto repair, tires and state inspections.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Klingemann American Car Care Center # 2 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Klingemann American Car Care Center # 2 include:

  • Length of time business has been operating
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Klingemann American Car Care Center # 2
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 23, 2007 Business started: 01/01/2002 Business started locally: 01/01/2002 Business incorporated 05/21/2002 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
http://www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Partnership

Business Management
Mr. Rob Teston, President Mrs. Tracy Teston, Vice President
Contact Information
Principal: Mr. Rob Teston, President
Business Category

Auto Repair & Service Brake Service Tire Dealers Auto Inspection Stations

Alternate Business Names
Klingemann American Car Care Center # 5 Klingemann Tire Pros R & R Vision Partnership, Ltd.
Industry Tips
Car Repair Tips
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.