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Find a Location

Eurotech Car Care Center has 1 locations, listed below.

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    Business ProfileforEurotech Car Care Center

    Auto Repair
    BBB accredited business

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/22/2011

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2212 Florence Rd, Killeen, TX 76542-1841
    BBB File Opened:
    7/21/2011
    Years in Business:
    14
    Business Started:
    3/10/2010
    Business Started Locally:
    3/10/2010
    Business Incorporated:
    3/10/2010
    Accredited Since:
    7/22/2011
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Ware Automotive Enterprises, LLC
    • Eurotech Auto Sales
    Business Management
    • Mr. Kenny J. Ware, Managing Member
    Contact Information

    Principal

    • Mr. Kenny J. Ware, Managing Member

    Customer Contact

    • Mr. Kenny J. Ware, Managing Member
    Additional Contact Information

    Fax Numbers

    • (254) 501-9528
      Primary Fax

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/27/2022

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Absolute con artists!Paid a fortune to have engine replaced on my 2011 Range Rover Sport. As part of the swap injectors were replaced. But because I didnt pay for them as they screwed up and failed to tell me. they now want to charge $1100 to replace a fuel injector. Yet I have an invoice that lists me paying $122 x 8 for new injectors.10/6/21 Not even 8 months later.Engine they ordered so they claim arrived damaged so I had to provide the engine. Now all I hear is you provided the engine not covered.Absolute disgrace!!!Will never use them again.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lekeysha H

    5 stars

    12/19/2023

    Most *************************** I had an issue with my Santa Fe that I had less than two weeks. My car was still under warranty so I was not worried about whether they would try to rip me off although that is a legitimate concern in this industry. Upon walking through the door and meeting ************** they were very welcoming and knowledgeable about the issues and guaranteed me that I would have my vehicle back soon. They arranged for a concierge to take me back home which I also thought was a nice touch. The day I was due to get my vehicle back, I received a text with most amazing inspection report I have ever seen. In addition to that, the report included two other issues. When I spoke with ****** over the phone to inquire about the other two issues and see if I could arranged to have those taken care of as well, he told me that it was already addressed! This was above and beyond the highest quality of car care service I have ever received, and Eurotech has earned my trust. ******'s motto is "we don't want your money, we want your business." Some repair companies could learn a thing or two in terms of morality. You don't have to break a car to ensure a person will have to return, just do your job with moral integrity and treat customers right. That will ensure they return. Thank you **************! I still owe you both dessert! :)

    Eurotech Car Care Center Response

    12/21/2023

    Dear ********,

    Thank you so much for taking the time to share your fantastic experience with Eurotech Car Care Service! We are thrilled to hear about the positive encounter you had with ****** and ***********

    It's wonderful to know that from the moment you walked through the door, you felt welcomed and at ease. We understand that concerns about potential rip-offs can be prevalent in the automotive industry, and we are delighted to have earned your trust by delivering on our promises and providing transparent and reliable service.

    We're glad to hear that the arrangement of a concierge to take you back home was a nice touch and contributed to your overall satisfaction. At Eurotech, we believe in going above and beyond to make the customer experience as convenient and pleasant as possible.
    The mention of the detailed inspection report is particularly heartening. We believe in keeping our customers informed, and it's great to hear that you found the report to be the most amazing you've ever seen. We strive to be thorough in our assessments to ensure your vehicle is in the best possible condition.

    ******'s commitment to customer service and his motto, "we don't want your money, we want your business," truly reflects our philosophy. We agree wholeheartedly that providing high-quality service with moral integrity is the key to building lasting relationships with our customers. We're proud to have exceeded your expectations and appreciate your acknowledgment of our commitment to excellence.

    The fact that the additional issues were not only identified but also addressed without prompting demonstrates our dedication to proactive and comprehensive service. Your recognition of this commitment is truly gratifying.

    We're grateful for your trust and loyalty. Knowing that Eurotech has earned your business means a lot to us, and we look forward to serving you in the future. And as for dessert, we're always up for a sweet treat!

    Thank you once again for choosing Eurotech Car Care Service, and please don't hesitate to reach out if you have any further needs or questions.

    Best ************************************************************************* Team

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