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BBB Accredited Business since

Cordova Auto Center # 2

Additional Locations

Phone: (210) 646-9348 Fax: (210) 564-0019 View Additional Phone Numbers 12715 Nacogdoches Rd, San Antonio, TX 78217 http://www.cordovaautocenters.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

tires-wheels-mufflers-auto repair- new and used tires -  front in aligments-  a/c    originol wheels steel and aluminium -  free estimates and computer engines diagnostics -   


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cordova Auto Center # 2 meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Cordova Auto Center # 2 include:

  • 6 complaint(s) filed against business

Factors that raised the rating for Cordova Auto Center # 2 include:

  • Length of time business has been operating
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 2
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 1
Problems with Product/Service 2
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Cordova Auto Center # 2
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: October 17, 2003 Business started: 03/31/1992 in TX Business started locally: 01/01/1992 Business incorporated: 04/16/2004 in TX
Type of Entity

Corporation

Business Management
Mr. Rogelio Cordova Sr., Owner Ms. Yazmin Cordova
Contact Information
Principal: Mr. Rogelio Cordova Sr., Owner
Business Category

Auto Repair & Service Auto Repairing - Foreign Mufflers & Exhaust Systems Tire Dealers

Products & Services

Cordova Auto Center # 2 sells the following brand(s): american eagle wheels, american reacing wheels, GOODYEAR, VENEZIAS, FIRESTONE, MASTERCRAFT, MAGNAFLOW, FLOWMASTERS, MICHELINE, CONTINENTAL, KENDAS, BRIDGESTONE, NITTO, AND LOTS MORE, wheels pross wheels, YOKOHAMA

Cordova Auto Center # 2 offers the following product(s): STRUTS, BRAKE PADS, SHOCKS, U JOINTS, SUSPENSION PARTS, RADIATOR FLUSHES, TRANSMISSIONS REPALCEMENT, ENGINE REPALCEMENT, BEARINGS, WHEELS SPACERS, ADAPTORS, LUG NUTS, CATELITIC CONVERTERS, STRAIGHT PIPES, CHROME TIPS, FIX BENT WHEELS

Method(s) of Payment
ALL MAJOR CREDIT CARDS AND CASH OR CHECK
Refund and Exchange Policy
7 days warranty on all used tires in side city limited 
Alternate Business Names
Cordova Auto Center Co #1 Cordova Auto Center Corporation
Industry Tips
Car repair tips

Customer Review Rating plus BBB Rating Summary

Cordova Auto Center # 2 has received 4.13 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A-.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.