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BBB Business Review

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BBB Accredited Business since

Browning Auto Parts

Phone: (512) 385-3461 Fax: (512) 385-3719 View Additional Phone Numbers 3212 E Cesar Chavez St, Austin, TX 78702

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Browning Auto Parts meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Browning Auto Parts include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Browning Auto Parts
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 26, 1991 Business started: 01/01/1950 in TX Business started locally: 01/01/1950 Business incorporated 12/11/1989 in TX
Type of Entity


Business Management
Mr. Donald Painter, President
Contact Information
Principal: Mr. Donald Painter, President
Business Category

Auto Parts & Supplies - Used Auto Parts & Supplies - Rebuilt Auto Parts & Supplies - New Auto Parts & Supplies - Used & Rebuilt

Method(s) of Payment
Cash, Check, Money Order, Visa, Mastercard, Discover, American Express, Debit Cards
Refund and Exchange Policy
90 day warranty on all parts purchased correctly and in good faith.  If the part fails, or the wrong part is received due to error on the businesses part, they will make every effort to replace it and if that can't be achieved, they will refund the part, including shipping, if applicable.  If part is ordered in error, or is not needed after sale, there will be a 20% restocking fee if returned, less shipping.  If the part is compromised in any way from it's original condition, there will be no replacement or refund for the part.  All shipping prices are pursuant to the shipping/freight companies used and are charged accordingly.  There are conditions that must be met with some parts such as a/c compressors, motors, transmissions, etc.   
Alternate Business Names
Painter Enterprises Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.