This business is not BBB accredited.Additional Locations
Phone: (512) 442-7731 Fax: (512) 444-9362 View Additional Phone Numbers PO Box 3501, Austin, TX 78764
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Full Service Automotive Repair and Maintenance Centers. We repair and service all makes and models of vehicles.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Austin's Automotive Specialists include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 6 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||6|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||4|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
Phone Number: (512) 424-2000
Type of Entity
Business ManagementMr. Steve McCurry, Operations Mr. Johnnie Whitlock, President
Auto - Emissions Testing Brake Service Auto Air Conditioning Auto Diagnostic Service Auto Electric Service Auto Inspection Stations Auto Repair & Service
Method(s) of Payment
Refund and Exchange Policy12month/24,000 mile warranty on brakes and most repairs. some parts and service may have as little as 90day/4000 mile warranty or 12 month/12,000 mile warranty if that is all the parts manufacturer provides on the parts.
Alternate Business NamesAustins Automotive Specialists
Industry TipsCar Repair Tips
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview