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Find a Location

Watson Auto Group has 1 locations, listed below.

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    Business ProfileforWatson Auto Group

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    2/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    8 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2015

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    3259 McCart Ave, Fort Worth, TX 76110-3669
    BBB File Opened:
    9/16/2015
    Years in Business:
    14
    Business Started:
    2/8/2010
    Business Started Locally:
    9/26/2013
    Business Incorporated:
    2/8/2010
    Accredited Since:
    9/11/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Monthly Auto Sales, Inc.
    Related Businesses
    Business Management
    • Mr. Kirk Watson, President
    Contact Information

    Principal

    • Mr. Kirk Watson, President

    Customer Contact

    • Mr. Kirk Watson, President

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    Watson Auto Group ask customers to lie to the banks for approval. They tell you amounts to tell the bank to get the sales to go through. The entire staff is rude. $1300 was spent with this dealer in November for a 2016 Jeep Compass and the Jeep was taken back twice due to the bank not approving and finalizing the deal. Watson Auto Group lied both times about what happened and have refused to speak with my grandmother regarding her refund for the $1300 deposit. *** never had to deal with a dealer where they let you take a car without guarantee that its yours. I can say my whole experience with this company was very unprofessional.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Darsha J

    1 star

    03/07/2024

    Sold me a lemon the motor threw a rod 11 days later. Now theyre trying to charge me $200 to fix it under warranty when they sold me a lemon. Lost my down payment 1k, nobody ever calls you back everyone is rude. They delete the bad reviews off ******** so you think theyre a good company but theyre trash. Please ********************* time or credit. I was told ** stuck with this car since the deal went to the bank I have no copies of my contract nothing. Please dont do it go elsewhere

    Local BBB

    BBB serving the Heart of Texas

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