BBB Accredited Business sinceAdditional Locations
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We provide high quality, inspected pre-owned vehicles, financing, and full repair service. We have two locations to serve Central Texas. Our primary sales location is at 5906 Airport Blvd, and a second Sales and Service location at 7120 Burnet Rd.
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A BBB Accredited Business since
BBB has determined that United Auto Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||5|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
Phone Number: 888-368-4689
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Don Carper, Member Mr. Torrey Carpenter, Sales Manager
Auto Dealers - Used Cars Auto Dealers - Online
Products & Services
United Auto Group sells the following brand(s): BMW, Chevrolet, Chrysler, Dodge, Ford, Honda, Hyundai, Infiniti, Jeep , Kia, Mercedes, Mini, Nissan, Toyota, Volvo, VW
Method(s) of Payment
Refund and Exchange PolicyRefunds and exchanges are reviewed by management on a case by case basis. We offer a 60 day powertrain warranty on all of our vehicles.
Alternate Business NamesD & D Automotive Group #1, L.L.C.
Industry TipsBuying a New Car Buying A Used Car Navigating auto sales
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview