Find us on Google+

BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Interstate Mobility, LLC

Phone: (254) 235-9935 Fax: (254) 756-1997 View Additional Phone Numbers 3325 Interstate 35 S, Waco, TX 76706

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company buys, sells, and trades used vehicles, specializing in assisting consumers with mobility needs including but not limited to:Handicap Equipment, Chair Lifts, Wheelchair Ramps, Hand Controls, Transfer Seat Units, Interior Trim, Van Door & Roof Modifications, etc. They also offer truck & trailer equipment specializing in the following: Tool Boxes, Service Bodies, Flat Beds, Conversion Hoists, Dump Beds, Hay Spikes, Lift Gates, Winches, etc.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Interstate Mobility, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Interstate Mobility, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 25, 1996 Business started: 06/01/1991 in TX Business incorporated 03/18/2010 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
Phone Number: 888-368-4689

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Charlie Douthit, Member Ms. Kathy Douthit, Member
Contact Information
Principal: Mr. Charlie Douthit, Member
Principal: Ms. Kathy Douthit, Member
Business Category

Auto Dealers - Used Cars Trailers - Equipment & Parts Truck Equipment & Parts Trailers - Truck Disability Access Equipment

Products & Services

Interstate Mobility, LLC offers the following product(s): B&D Independence, Freedom Lift Corp., Freedom Lift Corporation, Golden Technologies, Harmar , Harmar Mobility, Maxon, Maxon, MBB InterLift, Pride Mobility Products, Pride Mobility Products, RKI, Ryno Mobility, Stahl, Stahl, Sure-Lok, Sure-Lok, Tommy Gate , Tommy Gate, VMI/Ricon, VMI/Ricon, Waltco, Waltco Truck Equipment

Method(s) of Payment
Cash, Check, Credit Cards
Net 30 by approval
Alternate Business Names
Charlie Douthit Motor Company
Industry Tips
Buying A Used Car Navigating auto sales

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.