BBB Accredited Business since
Auto's Etc. LTD DBA Automax
Phone: (254) 699-2629 Fax: (254) 699-8818 View Additional Phone Numbers 3301 E Central Texas Expy, Killeen, TX 76543 http://www.automax.com
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Description
This company offers new and pre-owned car sales, service, parts & body shop.
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BBB Accreditation
A BBB Accredited Business since
BBB has determined that Auto's Etc. LTD DBA Automax meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Auto's Etc. LTD DBA Automax include:
- 35 complaints filed against business
Factors that raised the rating for Auto's Etc. LTD DBA Automax include:
- Length of time business has been operating.
- Response to 35 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints Summary Read complaint details
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising/Sales Issues | 6 |
| Billing/Collection Issues | 0 |
| Delivery Issues | 1 |
| Guarantee/Warranty Issues | 0 |
| Problems with Product/Service | 28 |
| Total Closed Complaints | 35 |
Read Complaints
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Definitions
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Complaint Process |
File a Complaint against Auto's Etc. LTD DBA Automax
See Trends in Complaints on Auto's Etc. LTD DBA Automax
Additional Information
topLicensing
This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Transportation
125 East 11th Street, Austin TX 78701
Phone Number: (800) 558-9368
Type of Entity
Partnership
Business Management
Larry Mulcahy Larry M Tanya Sparks, Office ManagerContact Information
Business Category
Auto Dealers - Used Cars Auto Dealers - New Cars
Alternate Business Names
Automax Automax Ford Automax Hyundai - Temple Automax Imports Automax Mistubishi AutoMax Superstore Automax Suzuki Automax Volkswagen Centroplex Ford - OLD (OLD INFO) Whitis Auto Capital LTD Whitis Auto Group LLC Whitis Group, LTDIndustry Tips
BBB tips for buying a new or used car Navigating auto salesWhat is a BBB Business Review?
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Professional AffiliationsX
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the business within two business days. The business will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the business's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
What is BBB Advertising Review?
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What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.
BBB Reporting Policy
As a matter of policy, BBB does not endorse any product, service or business.
BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.
BBB business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.
Complaint Detail(s)
| 5/13/2013 | Problems with Product/Service |
| 5/3/2013 | Advertising/Sales Issues |
| 4/13/2013 | Problems with Product/Service |
| 4/9/2013 | Problems with Product/Service |
| 2/28/2013 | Problems with Product/Service |
| 1/23/2013 | Advertising/Sales Issues |
| 10/2/2012 | Delivery Issues |
| 8/24/2012 | Advertising/Sales Issues |
| 8/10/2012 | Problems with Product/Service |
| 7/17/2012 | Problems with Product/Service |
| 6/19/2012 | Advertising/Sales Issues |
| 6/12/2012 | Problems with Product/Service |
| 5/15/2012 | Problems with Product/Service |
| 4/25/2012 | Problems with Product/Service |
| 3/19/2012 | Problems with Product/Service |
| 3/15/2012 | Problems with Product/Service |
| 12/12/2011 | Problems with Product/Service |
| 11/14/2011 | Problems with Product/Service |
| 9/8/2011 | Problems with Product/Service |
| 8/5/2011 | Problems with Product/Service |
| 6/14/2011 | Problems with Product/Service |
| 5/16/2011 | Problems with Product/Service |
| 4/27/2011 | Problems with Product/Service |
| 4/26/2011 | Problems with Product/Service |
| 4/18/2011 | Problems with Product/Service |
| 12/14/2010 | Problems with Product/Service |
| 12/9/2010 | Problems with Product/Service |
| 11/11/2010 | Problems with Product/Service |
| 10/11/2010 | Advertising/Sales Issues |
| 10/1/2010 | Problems with Product/Service |
| 8/3/2010 | Problems with Product/Service |
| 6/14/2010 | Advertising/Sales Issues |
| 6/14/2010 | Problems with Product/Service |
| 6/7/2010 | Problems with Product/Service |
| 5/21/2010 | Problems with Product/Service |
| 1 | |






