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BBB Business Review

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BBB Accredited Business since

Henna Chevrolet LP

Phone: (512) 832-2372 Fax: (512) 490-0777 View Additional Phone Numbers 8805 N Ih 35, Austin, TX 78753 http://www.henna.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Henna Chevrolet LP meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Henna Chevrolet LP include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 8
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Henna Chevrolet LP
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 01, 1969 Business started: 01/01/1966 Business started locally: 01/01/1966 Business incorporated 10/27/1991 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Motor Vehicles (TxDMV)
4000 Jackson Ave., Austin TX 78731
http://www.txdmv.gov
Phone Number: 888-368-4689

Texas Department of Public Safety
5805 N Lamar Blvd, Austin TX 78752
http://www.txdps.state.tx.us
Phone Number: (512) 424-2000

Type of Entity

Partnership

Business Management
Mr. Mark Rowe, General Manager Linda Lamkin, Controller
Contact Information
Principal: Mr. Mark Rowe, General Manager
Business Category

Auto Dealers - New Cars Automobile Dealers - Imported Cars Auto Dealers - Used Cars Auto Parts & Supplies - New Auto Air Conditioning Auto Body Repair & Painting Auto Accessories Auto Diagnostic Service Auto Electric Service Auto Inspection Stations Auto Renting & Leasing Auto Repair & Service Auto Repair & Service - Diesel Auto Repair & Service - Airbags Auto Repairing - Foreign Auto Smog Inspection Auto Repair - Suspension Auto Repair - Shocks Auto Repair - Tune-Up Auto Repair - Power Steering Auto Warranty Processing Service Auto Service Contract Companies Auto Warranty Plans Auto Services Auto Air Conditioning Equipment Auto Appraisers

Industry Tips
Buying a New Car Buying A Used Car Car Repair Tips Navigating auto sales
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.