Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Audi Dominion has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileAudi Dominion

            New Car Dealers
            BBB accredited business

            Contact Information

            21105 Ih 10 W

            San Antonio, TX 78257-1617

            Visit Website
            (210) 681-3399

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            12 complaints closed in last 3 years

            7 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/1968

            Years in Business: 58

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            21105 Ih 10 W, San Antonio, TX 78257-1617
            BBB File Opened:
            12/1/1965
            Years in Business:
            58
            Business Started:
            12/1/1965
            Business Started Locally:
            12/1/1965
            Accredited Since:
            12/1/1968
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Partnership
            Alternate Business Name
            • Cavender Audi
            • Cavender Autoworks, Ltd.
            Business Management
            • Mr. Rick Cavender, President
            • Ms. Nancy Knott, Service Director
            • Mr. Ray Sanabia, General Manager
            Contact Information

            Principal

            • Mr. Rick Cavender, President

            Customer Contact

            • Ms. Nancy Knott, Service Director
            • Mr. Ray Sanabia, General Manager
            Additional Contact Information

            Fax Numbers

            • (210) 681-3732
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Buying a new car

            Customer Complaints

            12 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            11/09/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            On May2023, I took my car to Audi Dominion to inspect by 2 rear tires because the tire pressure was on. After the inspection, I was told they needed to be replaced because I had screws in both tires. At the time of payment, I was told I had to pay out of pocket because I was not covered by tire and wheel protection. My bill was $867.84. A month later, I met with a financial adviser at Dominion and asked him to please show me my contract. It was soon determined by both of us that I had indeed bought wheel and tire protection and was covered. The financial adviser took this matter to the director of finances and told me I would be contacted. After no one contacting me, I went again to the dealership and again spoke to the same financial adviser and again he took this matter to the director of finances. I have also called, sent messages and texts. No one seems to care or listen. I ask that someone take care of this matter and that I be informed as to when it will be resolved.
            Read More
            Read 11 More Complaints

            Customer Reviews

            7 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Max B

            02/29/2024

            Typical car sales people here. Tell you to come in and that they will get you an offer close to your ask only to give you an over 50% different than your ask. Waste of gas and time. Misleading and scheme sales people. Dont work with their online team either. Just as bad. Especially avoid ***** in sales.

            Audi Dominion Response

            03/01/2024

            We are certainly sorry to hear you feel you have had a less than stellar experience with our dealership. We make all attempts to make a deal happen for all of our guests; however, we know there will be a few times where we will be unable to help. 
            Read 6 More Customer Reviews

            Local BBB

            BBB serving the Heart of Texas

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business.