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Find a Location

Bird-Kultgen Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Bird-Kultgen Inc

      1701 W Loop 340 Waco, TX 76712-6851

    • Bird-Kultgen Inc

      PO Box 28 Waco, TX 76703-0028

    Business ProfileforBird-Kultgen Inc

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Bird-Kultgen Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Bird-Kultgen Inc

        1701 W Loop 340 Waco, TX 76712-6851

      • Bird-Kultgen Inc

        PO Box 28 Waco, TX 76703-0028

      Location of This Business
      1701 W Loop 340, Waco, TX 76712-6851
      BBB File Opened:
      12/1/1959
      Years in Business:
      87
      Business Started:
      10/1/1936
      Business Started Locally:
      10/1/1936
      Business Incorporated:
      4/30/1947
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • BK Ford
      • Bird Kultgen Ford
      Business Management
      • Mr. Peter Kultgen, President
      • Ms. Claire Kultgen, Marketing Specialist
      Contact Information

      Principal

      • Mr. Peter Kultgen, President
      Additional Contact Information

      Fax Numbers

      • (254) 666-0135
        Primary Fax

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/28/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      On 10-11-23. I took my **** truck to be inspected for safety and performance: vibration on tires and gas pedal, engine light comes on, collision light comes on, alarm goes off, Bird Kultgen recommended new tires and an alignment. So I had 4 new tires and an alignment done at this time I took the truck out on 10-12-23 still with the vibration on steering wheel and pedal. all the electrical issues were still not repaired. Took the truck back in on 11-29-23 with a list of things to be looked at: as you can see the copies of the diagnostic there is several things wrong with the truck. One thing wrong is the alignment was not done correctly and if the truck had been inspected correctly on 10-12-23 they would had notices that the Damper was damaged and would have part warranty at that time. but at the same time if the inspection was done the mechanic should have noticed that the **** Drag ***** **** Right Outer Tie Rod and the Damper needed to be replaced. The alignment was needed to be redone as well I had to take the truck to a different shop in order to get a good inspection on it. I have told the **** Bird Kultgen about these issues since 11-04-21 when the truck only had ***** miles on it. Now they claim that its out of factory warranty. and my Extended warranty does not cover these issues.I am asking for a full refund on the truck or for **** to pay off the *********** will pay to get it fixed the right way.This truck has been in the shop: 11-04-21 07-28-22 10-25-22 11-29-22 12-09-22 12-22-22 04-29-23 04-03-23 10-11-23 11-29-22

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Rosa V

      1 star

      12/20/2023

      I took my F250 truck in on 10-11-23 for a complete inspection for safety and performance.I have had issues with this truck since i purchased it back in 10-9-2021 1st issue was the Death wabble, then the electrical : alarm goes off, engine light , collision light, wipers, head lights, sun roof, alignment, The inspection was done. New alignment and new tires were done. I was hoping that with new alignment and tires the vibration on steering wheel and vibration on the gas pedal would go away. I took the truck back on 11-29-23 the alignment was still off. there excuse was that the there was something wrong with the machines back in 10-11-23. So a new alignment was done on 12-06-23. The vibration was still there due to the damper being weak. but the part was out of warranty as of 11-4-23. But yet the truck was there 10-9-23 for a safety inspection and they did not noticed then that it was weak. But now since its out or warranty its noticeable. I also mention all the electrical issues with it. The alarms did go off while the truck was there. I had a meeting with the service manager (*****************) He was going to have the sales team call me in regards to trading inn the truck to something that I would feel safe in. I have had no calls, or anyone contact me till this time.

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