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BBB Business Review

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BBB Accredited Business since

Round Rock Collision Center

Additional Locations

Phone: (512) 244-9333 Fax: (512) 244-6489 2450 N Mays St, Round Rock, TX 78665

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Round Rock Collision Center is a body shop that offers collision repair, automotive painting, paint-less dent repair, door ding and scratch repair, bumper repair, body panel repair, auto-restoration, and automotive glass services. Our body shop is certified to work with BMW, MINI Cooper, Honda, Hyundai, Scion, Toyota, and smart cars. Our technicians are I-CAR certified by the Inter-Industry Conference on Auto Collision Repair and ASE Certified by the National Institute for Automotive Service Excellence.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Round Rock Collision Center meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Round Rock Collision Center include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Round Rock Collision Center
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 29, 2003 Business started: 03/23/1985 in TX Business started locally: 03/23/1985 Business incorporated 03/19/1985 in TX
Type of Entity


Business Management
Mr. Ralph Howard, General Manager Mr. Curt Imber, Area V P
Contact Information
Principal: Mr. Ralph Howard, General Manager
Business Category

Auto Body Repair & Painting Auto Paintless Dent Repair Auto Repair - Windshield, Glass Shops

Products & Services

Round Rock Collision Center sells the following brand(s): BMW, Honda, Hyundai, MINI Cooper, Scion, smart cars, Toyota

Round Rock Collision Center offers the following product(s): automotive glass services, automotive painting, auto-restoration, body panel repair, bumper repair, collision repair, door ding and scratch repair, paint-less dent repair

Industry Tips
Car Repair Tips

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.