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BBB Business Review

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BBB Accredited Business since

Phone: (888) 438-0777 15800 Tetons Court, Austin, TX 78738

BBB Business Reviews may not be reproduced for sales or promotional purposes.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 02, 2013 Business started: 05/31/2012 in TX Business started locally: 05/31/2012 Business incorporated 05/31/2012 in TX
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Federico Brocher, Managing Member
Contact Information
Principal: Mr. Federico Brocher, Managing Member
Business Category

Auto Accessories All-Terrain Vehicles - ATVs Motorcycles - Customizing Motorcycles - Supplies & Parts Truck accessories Auto Customizing

Products & Services sells the following brand(s): Answer Racing, Arrow Exhaust, Baja Designs, Dasa Racing, DMC, Douglas Technologies, Drew Technologies, Elka Suspension, FOX Suspension, Fuel Customs, Gizzmo Electronics, Houser Racing, Injectronic, JB Racing, Lonestar, MotoTote, Motoworks, Pro armor, RaceChip, Riva, Roll Design, RPM, Samco, Shoei, Sparks Racing, SSI offers the following product(s): A-Arms, Air Filters, ATV axles, Bike Carriers, Boost controllers, Chiptuning, Exhaust, Helmets, LED lighting, OBD tuning, Radiator hose kits, Suspension kits

Method(s) of Payment
We gladly accept all major credit cards, PayPal, and wire transfers.
Refund and Exchange Policy
Products are warranted solely by the manufacturer. The complete warranty
is included with the product and is subject to the conditions set forth
by the manufacturer. offers an exclusive 14-day
exchange/refund policy on web purchases. If you are not satisfied with
your purchase, you may return it for exchange or refund within 14 days,
subject to a restocking fee of 20% or more depending upon condition.
Customers are responsible for shipping charges and insuring any items
shipped to the company. All returns require an RMA number. For an RMA,
call Customer Service at (888) 438-0777. Please note that an RMA number
does not guarantee final disposition and all returns are subject to
inspection. All merchandise being returned must be in original factory
carton, including all packaging materials, inserts and manuals, warranty
cards (not filled-out) and all accessories. Please do not tape or write
anything on the item or the original manufacturer's carton. In some
cases, we may charge you for the replacement of damaged, altered,
missing, written-on or taped-on contents or cartons. We reserve the
right to refuse any return.
Alternate Business Names
FB Trading LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.