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BBB Business Review

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BBB Accredited Business since

Law Office of Bill Baskette

Phone: (210) 930-1200 110 W Nueva, San Antonio, TX 78204

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Personal Attorney service - no paralegals or interns to deal with     

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Law Office of Bill Baskette meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Law Office of Bill Baskette include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

2 Customer Reviews on Law Office of Bill Baskette
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: September 07, 2010 Business started: 10/01/2000 Business started locally: 10/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Bar Association
1414 Colorado Street, Austin TX 78701
Phone Number: (800) 204-2222

Type of Entity

Sole Proprietorship

Business Management
Mr. Bill Baskette, Owner
Contact Information
Principal: Mr. Bill Baskette, Owner
Business Category

Attorneys & Lawyers Attorneys & Lawyers - Family Attorneys & Lawyers - Criminal

Method(s) of Payment

VISA / MCARD/ AMEX/ DISCOVER/ cash is King/ personal checks/ bank checks.

I can take credit and debit cards via the internet or over the phone but please

allow two business days for the funds to clear so I can begin work.

Refund and Exchange Policy

Payment is in advance and a flat rate for services to be rendered. Unused court costs are refundable.

Attorney does not retain client funds to be refunded in the event that the fee contract is terminated.

All payments are due no later than the court date

Industry Tips
Help for those who cannot afford an attorney

Customer Review Rating plus BBB Rating Summary

Law Office of Bill Baskette has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.