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Find a Location

Packard Law Firm has 1 locations, listed below.

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    Business ProfileforPackard Law Firm

    Disability Lawyers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 6/25/2020

    Years in Business: 19

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Business Details

    Location of This Business
    1100 NW Loop 410 Ste 104, San Antonio, TX 78213-2252
    BBB File Opened:
    6/24/2013
    Years in Business:
    19
    Business Started:
    5/4/2004
    Business Incorporated:
    12/12/2017
    Accredited Since:
    6/25/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Dustin J. Draper, Attorney
    • Daniel W. Packard, Attorney
    • The Packard Law Firm PLLC
    • Samuel W. Packard, Attorney
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Samuel W. Packard, Attorney
    • Mr. Michael J. Packard, Attorney
    • Mr. Dustin Draper, Managing Member
    Contact Information

    Principal

    • Mr. Samuel W. Packard, Attorney
    • Mr. Michael J. Packard, Attorney
    • Mr. Dustin Draper, Managing Member

    Customer Contact

    • Mr. Samuel W. Packard, Attorney
    Additional Contact Information

    Fax Numbers

    • (210) 340-8787
      Primary Fax

    Phone Numbers

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Noah H

    1 star

    08/31/2023

    I had high hopes when I hired Packard Law for my Social Security Disability case, but unfortunately, my experience has been nothing short of a nightmare. My case manager, ***********************, has consistently ignored my calls and left my case in appeal limbo for over 8 months without any progress or updates from the Social Security Administration.After months of waiting, I decided to take matters into my own hands and contacted my congressman to get answers from the **** To my shock, I discovered that Packard Law hadn't even provided all of my medical records to the **** When I confronted ***** about this, her response was nothing short of outrageous. She casually mentioned, "Oh, well we don't do medical records." Seriously? I thought hiring an attorney was supposed to help guide and support individuals through these tough processes, especially when they are desperately in need of help with Social Security.My situation has reached a critical point I'm on the brink of losing my home, and my family is facing the prospect of moving into a camper. I turned to Packard Law for assistance, and instead, I was essentially told to go "F off" by *****. It's utterly disappointing how they've treated me throughout this ordeal. When I called Packard Law seeking a resolution to these problems, they assured me an attorney would call back, but that call never came.My entire appeal process has been a one-man show, with me doing all the follow-*** and work while they seem to sit back and wait for me to do their job so they can take a hefty cut of my disability payout. Whats worse you cant just fire them.My experience with Packard Law has been disheartening. Through this entire ordeal, I've maintained a respectful tone and never expressed anger, just a genuine need for guidance and assistance. Unfortunately, that hasn't garnered any respect or assistance from them. At Packard Law, you're nothing more than a number. It's evident that they simply don't care

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