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Click for BBB Rating on Professional Community Management Services, Inc.

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This company provides management services for non profit homeowners and condominium owners associations.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Professional Community Management Services, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for Professional Community Management Services, Inc.. BBB serving Dallas and Northeast Texas has the full report as that BBB handles all complaints for Professional Community Management Services, Inc..

Additional Information

BBB file opened: January 01, 2001 Business started: 07/28/1992 Business started locally: 07/28/1992 Business incorporated 07/28/1992 in TX
Type of Entity


Business Management
Ms. Barbara Barron Herndon, President Mr. Rody Timmons, CEO
Contact Information
Principal: Ms. Barbara Barron Herndon, President
Customer Contact: Mr. Rody Timmons, CEO
Business Category

Association Management Property Management Property Management - Industrial & Commercial

Alternate Business Names
Associa Hill Country - New Braunfels Associa Hill Country - San Antonio Associa Professional Community Management Services (Corporate Office) Professional Community Management Services, Inc. - New Braunfels, TX Professional Community Management Services, Inc. - San Antonio, TX

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.