BBB Business Review

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This business is not BBB accredited.

Internacional Realty Management, LLC

Additional Locations

Phone: (210) 281-1469 Fax: (210) 281-1337 2251 Broadway St Ste 108, San Antonio, TX 78215 http://www.irliving.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Multi-family property management services


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Internacional Realty Management, LLC include:

  • Failure to respond to 12 complaint(s) filed against business
  • 3 complaint(s) filed against business that were not resolved

Factors that raised the rating for Internacional Realty Management, LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

41 complaints closed with BBB in last 3 years | 18 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 15
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 25
Total Closed Complaints 41

Customer Reviews Summary Read customer reviews

1 Customer Review on Internacional Realty Management, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: July 01, 2000 Business started: 08/01/1993 in TX Business started locally: 08/01/1993
Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Carla Laws, COO
Contact Information
Principal: Ms. Carla Laws, COO
Business Category

Apartments

Alternate Business Names
Apache Station Ashley House Apartments Austin City Lights Bellagio at Bent Tree Boulevard at Sonterra Broadmoor Apartments Broadstone Heights Calais at Courtlandt Square Club at Stone Oak (San Antonio, TX) Cooper Glen Cornerstone Ranch Apartments Crescent At Alamo Heights Forum at Grand Prairie Friendly Ridge Apartments Gateway at Huntsville Gateway at Knoxville Hollister Place Keystone at Alamo Heights Lakeside Villas Mainstreet at Conyers Mandalay on the Lake Millbridge Apartments Mission Hills Apartments Park at Oak Ridge Polos on Park Reserve at UTSA Apartments Reserve At Walnut Creek Residences at the Collection Rosillo Creek Apartments Sterling Court Stone Lake Treasures on the Bay III COA Treasures on the Bay Master Assn Treasures on the Bay-rental units Western Ridge Windsor House

Customer Review Rating plus BBB Rating Summary

Internacional Realty Management, LLC has received 1 out of 5 stars based on 1 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.