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BBB Accredited Business since

Cotulla Jet Center, Inc

Phone: (800) 879-3858 Fax: (830) 879-3011 550 Airport Rd, Cotulla, TX 78014 View Additional Email Addresses http://www.cotullaairport.com



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Description

This company offers Aircraft fuel (Avgas & Jet-A), Rental cars/SUV's, Hangar storage and Aircraft maintenance.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Cotulla Jet Center, Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Cotulla Jet Center, Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Cotulla Jet Center, Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: December 17, 2012 Business started: 12/01/1980 in TX Business incorporated 03/15/2016 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Federal Aviation Administration
800 Independence Ave, SW, Washington DC 20591
Phone Number: (866) 835-5322

Type of Entity

Corporation

Business Management
Mr. Elton Page III, Director Mr. Kye Page, Director
Contact Information
Principal: Mr. Elton Page III, Director
Principal: Mr. Kye Page, Director
Business Category

Airports Auto Renting & Leasing

Products & Services

Cotulla Jet Center, Inc sells the following brand(s): Avfuel

Cotulla Jet Center, Inc offers the following product(s): Aircraft Parts, Avgas, Jet-A, Oil, Rotorcraft Parts

Method(s) of Payment
MasterCard, Visa, American Express, Discover, Avfuel, Multiservice, AvCard, UVAir, Colt International, cash, check
Refund and Exchange Policy
We sell very few items that would need either a refund or exchange.  Sales items normally include aircraft parts that are part of a maintenance repair, so they become used parts when the aircraft is flown away.  If these parts fail during the manufacturer's warrantee period, we do not charge for a replacement part, but we do charge for the labor to replace the part.  In the rare case of selling a stocked item and it is returned unopened or unused, we will gladly refund the customer's money.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.