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BBB Business Review

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Description

Much like automobile manufacturers, today's air conditioner manufacturers are required by law to evaluate and rate their equipment according to its energy efficiency. This rating is known in the industry as a SEER, or Seasonal Energy Efficiency Rating. The higher the SEER, the more efficient the equipment.Most new homes with central air come equipped with a standard builder's model. However, when replacement becomes necessary, property owners can upgrade their air conditioning by specifying a more energy-efficient system.The Ruud High Efficiency models, for example, have a SEER of 15.00, among the highest available. It's significantly higher than today's standard models, many of which carry SEER's of around 10.High SEER models are generally more expensive, but they can easily make up the difference by reducing your home energy bills over the long run.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Amigos Air Conditioning & Heating meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Amigos Air Conditioning & Heating include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Amigos Air Conditioning & Heating
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 16, 2010 Business started: 03/01/1998 in TX Business started locally: 03/01/1998 Business incorporated 11/03/2009 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Joan Johnston, Member Mr. John Villalpando, Governing Person
Contact Information
Principal: Ms. Joan Johnston, Member
Principal: Mr. John Villalpando, Governing Person
Business Category

Air Conditioning Repair Air Duct Cleaning Air Duct Systems Ventilating Systems - Cleaning Air Purifying & Cleaning Systems & Equipment Refrigeration Equipment - Commercial - Sales & Service Refrigeration Equipment - Supplies & Parts Air Conditioning Contractors & Systems Air Quality Service Smoke Detectors & Alarms

Products & Services

Amigos Air Conditioning & Heating sells the following brand(s): RUUD

Method(s) of Payment
Most Major Credit Cards, Checks, Cash.
Alternate Business Names
Amigos Combined Customers Services LLC
Industry Tips
Air conditioning repair tips
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.