Business ProfileforAir Care Today

Air Care Today has essentially stolen my AC Compressor. The unit is still under warranty by them and I called numerous times starting in Oct 2022 for a code error. They finally responded and came out to check the unit. During the unit check they blew one of the compressors and left with my unit completely disabled. I had to call numerous times to get them back out to enable the unit so I could at least have emergency heat and air circulation. When they came out to re-enable the unit, they removed the blown compressor. I called numerous times and they kept saying it was on order. I never heard from them until I was finally able to reach them in mid Dec. They told me that apparently my replacement compressor was installed in someone else's unit and they would have to reorder. They have never attempted to reach me since then. I called many times never able to talk to anyone and I left messages, but they never returned my calls. I drove to their physical location at ********************************* ******* but they had abandoned the place and personnel at the neighboring location told me they had packed up and moved to another location several months before. I recently received a text message saying they had updated their phone numbers, so I called and was told they would check on it, never a word back. If they know it is me calling, they do not answer the call and they do not return the call, but if I call from a different number and give a different name, they answer, but do not resolve the issue. They are deliberately avoiding me and I cannot get a warranty replacement for my compressor from anyone else because they took the old one.