Business ProfileforA&M Air Conditioning Services

June 2022: this company was contracted by American Home Shield to fix our ** unit. It required replacement after all diagnostics and a new unit install was completed by the end of summer of 2022. In December of 2022, I reached out to the owner, ******, who requested I submit orders through AHS. He was not timely and gave me nonsensical solutions, like 'taping the pipe' to stop a leak. I continued to use AHS to contract with him, as we continued to have issues with the ** unit install. He ended up COMPLETELY severing my secondary drain to stop a leak in the pipe to backup tray underneath the ** unit. I did not know of this until April 2023. In April of 2023, we sustained SIGNIFICANT home damage, about $50,000 worth of damage. It was determined that the primary line clogged, and ****** came out and unclogged it. But because the secondary pipeline was completely disconnected from the tray, GALLONS of water seeped from the attic, into our walls and ceiling of 2 floors. We used our home insurance for the repairs. it is secondary to his negligence, laziness, and poor craftsmanship that we sustained this damage. I have tried to contact ****** multiple times, but he has blocked my number. the ************** requested invoices from him, which he promised and fail to deliver. He has not returned any communication nor corresponded with any one. This is not his first time doing this either. He should be held responsible for my deductible at the minimum which is $6,890.00