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BBB Accredited Business since

Fox Service Company

Phone: (512) 442-6782 Fax: (512) 707-2885 View Additional Phone Numbers 4300 S Congress Ave, Austin, TX 78745 http://www.foxservice.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers A/C, plumbing and electrical repair service for both residential/commercial.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Fox Service Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Fox Service Company include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Fox Service Company
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 01, 1974 Business started: 08/01/1972 Business started locally: 08/01/1972 Business incorporated 08/15/1972 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Texas State Board of Plumbing Examiners
929 E 41st St, Austin TX 78751
Phone Number: (800) 845-6584
info@tsbpe.state.tx

Type of Entity

Corporation

Business Management
Mr. Robert Nagel, President Ms. Cherly Barrett, Marketing Manager Ms. Debbie Lawrence, Administrative Manager Mr. George Stuckey, Director of Sales & Marketing
Contact Information
Customer Contact: Ms. Debbie Lawrence, Administrative Manager
Principal: Mr. Robert Nagel, President
Business Category

Air Conditioning Contractors & Systems Electricians Electricians - Commercial Heating Contractors Lighting Consultants Plumbers Plumbing Plan Services Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Water Heaters - Repairing Weatherization Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Floodlights & Search Lights Generators - Electric Heat Exchangers Water Leak Detection Leak Detection Lighting Equipment - Emergency Street Lighting Standards & Equipment Air Quality Service Landscape Lighting Air Conditioning Repair Air Conditioning Systems - Cleaning Air Duct Cleaning Air Duct Systems Air Duct Repair Heating Equipment & Systems Cleaning & Repair Lighting Fixtures - Repair & Maintenance Gas Lights Refrigeration Equipment - Commercial - Sales & Service

Alternate Business Names
Fox Mechanical
Industry Tips
Air conditioning repair tips Selecting a plumber or plumbing contractor Tips for hiring a contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.