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BBB Accredited Business since

Champion AC

Phone: (210) 699-0022 Fax: (210) 688-4812 4703 Shavano Oak Ste 104, San Antonio, TX 78249 View Additional Email Addresses http://www.championac.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers residential and light commercial heating / cooling services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Champion AC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Champion AC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 18 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

18 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 15
Total Closed Complaints 18

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Champion AC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 06, 2007 Business started: 04/01/2006 in TX Business started locally: 04/01/2006 Business incorporated 04/17/2007 in TX
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
customerservice@license.state.tx.us

Type of Entity

Corporation

Business Management
Mr. Benjamin Hubbert, President
Contact Information
Principal: Mr. Benjamin Hubbert, President
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Business Category

Air Conditioning Contractors & Systems Contractor - Home Performance Heat Pumps Heating Contractors Contractor - Insulation Roof Cooling Systems Ventilating Contractors Heating & Air Conditioning Geothermal Heating & Cooling Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Duct & Duct Fittings Heating & Air Conditioning - Filters Air Quality Service Air Conditioning Equipment - Room Units Energy Conservation Products & Services Energy Audits Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Air Duct Cleaning Air Duct Systems Heat Sealing Air Sealing Heating Equipment & Systems Cleaning & Repair Air Purifying & Cleaning Systems & Equipment Heat Recovery Equipment & Systems Heat Sealing Equipment & Supplies Heating Equipment Refrigeration Equipment - Commercial - Sales & Service Air Balancing

Products & Services

Champion AC sells the following brand(s): Amana, Carrier, Goodman, Lennox, LG, Mitsubishi, Rheem, Ruud, Trane

Champion AC offers the following product(s): Air Conditioning systems, Air Ductwork, Indoor Air Quality systems, Insulation, Solar attic fans

Method(s) of Payment
Financing, Credit Cards, Checks and Cash.
Industry Tips
Air conditioning repair tips Tips for hiring a contractor
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.