BBB Business Review
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BBB Accredited Business since
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For consumers in the home service repair market and for customers looking to replace an existing air conditioning system, it is often hard to find a company that is trustworthy, reliable, and reasonably priced.
When we started Central Texas Heating & Air Conditioning in 2011, we had a clear vision of what an air conditioning company SHOULD look like:
1) HONEST- We never try to sell you something you DO NOT need!!
2) RELIABLE- No one can pick and choose when their air conditioner is going to break, that is
why we are here for you when it does.
3) REASONABLE- Repair bills and the cost of new system replacement can get quite expensive. So to help ease your burden, we provide quick and efficient service at flat-rate pricing, this way you know exactly how much your repair or replacement will cost before we start vs. paying an hourly rate. Our company is dedicated to our customers and you will always get, "Quality You Can Count On... With A Hometown Smile."
A BBB Accredited Business since
BBB has determined that Central Texas Heating & Air Conditioning LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered the rating for Central Texas Heating & Air Conditioning LLC include:
- Length of time business has been operating
Factors that raised the rating for Central Texas Heating & Air Conditioning LLC include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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This business is in an industry that may require professional licensing, bonding
or registration. BBB encourages you to check with the appropriate agency to be certain
any requirements are currently being met.
These agencies may include:
Texas Department of Licensing & Regulation
920 Colorado St, Austin TX 78701
Phone Number: (800) 803-9202
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Tim Kropp, Co-Owner Mr. Larry Kropp, Co-Owner
Air Conditioning Contractors & Systems Heat Pumps Heating Contractors Heating & Cooling Demolition Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Air conditioning & Heating Contractors - Commercial Property Maintenance Heating & Air Conditioning - Filters Heat Exchangers Air Conditioning Equipment - Room Units Air Conditioning Repair Air Conditioning Systems - Cleaning Duct Cleaning Air Duct Restoration Heating Equipment & Systems Cleaning & Repair Electric Heating Elements Heating Equipment Ice Making Equipment & Machines Ice Machine Repair Refrigeration Equipment - Commercial - Sales & Service Refrigeration Equipment - Supplies & Parts
Products & Services
Central Texas Heating & Air Conditioning LLC sells the following brand(s): We Service All Brands of Heating, Air Conditioning, Refrigeration, and Ice Machine Equipment
Method(s) of PaymentCash, Check, Visa, Mastercard, Discover, Financing Available
Refund and Exchange PolicyWorkmanship performed and materials replaced on ALL repairs are covered under a warranty for thirty (30) days after date of delivery. If trouble develops in work performed, replacement of defective parts will be made free of charge. Parts not replaced are not subject to guarantee. Calibrations, adjustments, and cleaning of equipment are NOT covered under warranty. All merchandise that is sold with a Manufacturer's Warranty will supersede all other warranties expressed or implied and warranty replacement or refund is subject to manufacturer's final approval.
Service AreaCentral Texas
We are a local family owned Heating and Air Conditioning Company servicing all of our neighbors of Central Texas. At Central Texas Heating & Air Conditioning, we believe that air conditioning is a luxury that ALL families should be able to afford. We provide residential and commercial heating and air conditioning services on ALL types of equipment, new installation, and energy efficient solutions to all of your indoor home comfort needs.